Insurance Customer Service Representative Community, Social Services & Nonprofit - Sandusky, OH at Geebo

Insurance Customer Service Representative

4.
0 Sandusky, OH Sandusky, OH Part-time Part-time Estimated:
$23.
1K - $29.
2K a year Estimated:
$23.
1K - $29.
2K a year 6 days ago 6 days ago 6 days ago Job Description Join our vibrant team at Ace Insurance Agency, where our mission is to serve the lively community of downtown Sandusky and the picturesque shores and islands of Lake Erie.
Our dedication revolves around core values of service, integrity, and professionalism.
By understanding the distinct needs of our clients in this stunning coastal region, we offer tailored insurance solutions that consistently exceed their expectations.
Established in 1985, our agency is on a growth trajectory with a goal to double in size in the next couple of years.
As an Insurance Receptionist/Customer Service Representative at Ace Insurance Agency, you will play a pivotal role in our commitment to service and professionalism.
This position offers the unique opportunity to be a part of a growth-focused agency while enjoying flexible working hours.
Our agency is dedicated to providing updated technology and free sales training, ensuring that our team members have the tools they need to succeed.
If you're ready to join a dedicated team, provide exceptional service, and take advantage of flexible hours, updated technology, and free sales training, apply today for the position of Insurance Receptionist/Customer Service Representative at Ace Insurance Agency.
Your journey with us begins here.
Salary:
$17.
00 - $20.
00 per year Benefits Hourly Base Salary Based on Experience Base Salary Plus Commission Licensing Assistance Evenings Off Weekends Off Holidays Off Paid Holidays Mentorship Ongoing Training Seminars Monday, Wednesday Friday (8:
30am - 4:
30pm) Work Schedule.
Responsibilities Conducting follow-up discussions with clients to ensure their contentment while progressing towards sales closure.
Utilize various computer systems for daily transactions, take premium payments, review, update, and make changes to policies, claim handling, and endorsements.
Enter data accurately and keep track of records regularly to ensure the accuracy and validity of the information.
Respond to customer inquiries regarding policy questions, changes, and updates.
Issue Insurance Documentation (COI, ID cards, etc.
) Answering incoming phone calls and scheduling appointments Provide accurate insurance quotes to new and existing customers.
Assist with new customer onboard process.
Explain insurance details and maintain precise records of customer interactions.
Requirements 1
years of customer-facing service experience (e.
g.
:
luxury retail sales, hospitality, and banking).
Insurance experience is a BONUS.
No previous insurance experience is required! A license is not required to apply.
We will pay 100% for licensing.
Candidate must have basic computer software knowledge.
This includes being proficient in Microsoft Office Suite.
Agency Management System (AMS) is a BONUS.
Pay meticulous attention to detail when reviewing policies, contracts, and client data to minimize errors and ensure the highest level of accuracy.
Ambitious self-starter who can work independently to hit targets and prioritize tasks throughout the day.
Demonstrate professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.
Exceptional stress management skills, demonstrating the ability to remain composed and effective in high-pressure situations, ensuring that client interactions and tasks are consistently handled with professionalism and care.
Company Description Our dedicated team strives everyday to provide our clients with the best products and services.
Here at Ace Insurance Agency, we take our job seriously and tailor our clients policies to fit their needs.
Join our team and apply today! Our local insurance agency is located in Sandusky.
Our team takes pride in providing each and every client with exceptional customer service while delivering them insurance products that best suit their needs.
We are constantly growing and adding talent to our well established agency.
If you are looking for a rewarding career in the insurance industry, then we encourage you to apply to our team today!.
Estimated Salary: $20 to $28 per hour based on qualifications.

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